Customer Service

Thank you for choosing USEXDOLL dolls, we insists that you must be hit by Cupid's arrow when you catch the girl in USEXDOLL.We are also sorry to know you have to give up her because some or other reason. Anyway,please read below terms carefully and find out your best solution accordingly.

After receivied  parcel,buyer would like to refund &return the parcel  because of regrets or dislike it kind of reason.Buyer should  bear the cost as below:

1 Two sides shipping fee .

2 20% restocking fee if paid by credit card,that is total payment value*20% .

Due to seller's fault, buyer recieved incorrect item or defective item,please contact us directly,we are glad to pay for the return shipping,fix or replace the item without any additional charge and ship it back to you.

Your refund will be processed within 12hours after recieved your items.

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